User Experience & Assessment Librarian - Loyola University Chicago

Loyola University Chicago seeks applications for the position of User Experience & Assessment Librarian. Reporting to the Interim Associate Dean for User Services, the User Experience & Assessment librarian has primary responsibility of coordinating the Libraries assessment efforts impacting user experience, overseeing the University Libraries’ assessment activities, including but not limited to library programming, spaces, collections, and services in both physical and digital environments. This is an open-rank library faculty appointment. At Loyola, Librarian is a special faculty designation with opportunities for promotion.

The Loyola University Chicago Libraries includes Cudahy Library, the Information Commons, and the Library Storage Facility at the Lakeshore Campus in Rogers Park; Lewis Library at the Water Tower Campus in downtown Chicago; the Health Sciences Library on the medical campus in Maywood; and a library at the John Felice Rome Center in Italy. The University Libraries also collaborates closely with the School of Law Library.

Responsibilities

• Reporting to the Interim Associate Dean for User Services, the User Experience & Assessment Librarian will
• Lead assessment activities which impact user experience in both physical and digital environments, including, but not limited to library spaces, collections, services, and digital presence.
• Engage with Loyola’s diverse user communities to identify priorities, needs, and experiences related to the University Libraries.
• Establish partnerships and collaborations with campus assessment initiatives and units, which are responsible for institutional research, learning analytics, and organizational effectiveness.
• Coordinate data gathering on the use of library services, resources, spaces and web presence, lead data analysis and development of reports.
• Coordinate the response to recurring national, regional and institutional surveys.
• Lead the data component of libraries’ strategic planning process and the implementation of data-informed, user-centered action items.
• Design research projects and instruments, and collect, analyze, and communicate assessment findings to appropriate stakeholders.
• Provide data and reports for libraries’ publications and or promotion materials as needed.
• Chair Library Assessment Committee; help build internal capacity for assessment through consultations, training, and support activities.
• Serve as library liaison, provide educational, research support, and content development services that contribute to student success and faculty productivity.
• Take initiative and work both autonomously and collaboratively to meet strategic goals, while consistently promoting teamwork, respect, diversity, and inclusiveness.
• Other duties as assigned
• Actively contribute to the broader profession through scholarship and service.

Qualifications

Required Qualifications

• Master’s degree from an ALA-accredited library and information science program, or a graduate degree or professional certification in a related field, combined with relevant library experience.
• Demonstrated proficiency in designing assessment projects, collecting, and analyzing data
• Demonstrated experience leading assessment initiatives and setting up benchmarking.
• Familiarity with assessment instruments such as surveys, focus groups, interviews, rubrics, and balanced scorecards
• Familiarity with different approaches to assessment such as action research, ethnographic research, user-centered design, collection and use analysis, citation analysis, usability studies, and evaluation design
• Demonstrated experience with team building, forging relationships, and establishing collaborations with campus partners and other external stakeholders.

Preferred Qualifications

• Additional advanced degree
• Experience working with students from a variety of backgrounds
• Experience providing library instruction, research support, and/or collection development and or other aspects of library operations
• Experience with quantitative research using statistical software such as SPSS, SAS, or Stata and/or programming languages such as R or Python
• Experience with data visualization principles and tools such as Power BI, Tableau, or Gephi
• Familiarity with regulations and practices designed to protect the welfare and dignity of human subjects and respect the privacy and confidentiality of library users and employees
• Familiarity with best practices for data collection, management, and storage

Physical Demands:    Lifting, Carrying, Standing, Repetitive Motions
Open Date:    03/18/2025
Close Date:   04/14/2025
Salary Range:    $75,000-$80,000

Additional Salary Information

The salary offered to the selected candidate will be determined based on a range of factors including, but not limited to the experience and qualifications of the selected candidate including years since terminal degree, training, and field or discipline; rank at hire; budget availability; internal equity; and external market pay for comparable jobs.

Special Instructions to Applicants

Applicants should submit a current curriculum vitae and a letter of interest to www.careers.luc.edu. Please provide the names and email addresses of three professional references. References will not be contacted immediately but may be at subsequent points in the review process, with the candidate’s permission.

Applications will be accepted until the position is filled. For full consideration, applications should be received by April 14, 2025.

Please direct inquiries to the chair of the search committee:

Greer Martin
Loyola University Libraries
Loyola University Chicago
1032 W. Sheridan Road Chicago, IL 60660
gmartin5@luc.edu

As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago’s mission, candidates should consult our website at www.luc.edu/mission/. For information about the university’s focus on transformative education, they should consult our website at https://www.luc.edu/mission/ignatianheritage/transformativeeducation/.

About Loyola University Chicago

Founded in 1870, Loyola University Chicago is one of the nation’s largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes—including Business, Law, Medicine, Nursing, and Health Sciences—Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation’s top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country’s most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world.

Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here.
 
Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University’s Nondiscrimination Policy.

Quick Link for Posting:    https://www.careers.luc.edu/postings/31818