This document provides an overview of the steps libraries should take to identify example records, review your Alma Test Load, and report any problems found in the migration of your data from Voyager to Alma.
Your library’s staff should identify sample records throughout your Voyager database that exemplify both good data and potentially problematic data. You will want simple and complex examples, as well as representatives of any local practices that you know but CARLI or Ex Libris may not be able to spot.
To assist you in identifying examples, CARLI staff have developed a set of Data Migration Review worksheets. The worksheets identify many different record scenarios divided up by the type of data involved. Your library may not have data that meets all the criteria listed. You should be sure to identify anything of interest to your library in the migration.
The following table identifies the dates when library data were extracted from Voyager. Libraries should use these dates to identify examples for testing the migration of data. Any records that are added, changed, or deleted in Voyager after these dates will not appear in Alma when the test environments are delivered.
For larger institutions it is wise to divide these worksheets among the functional areas that work with the data most frequently, for example you should have your Acquisitions staff look for examples from the Acquisitions client, and your Circulation staff looking for examples relating to Patrons and Circulation transactions.
The Alma Test Load review will occur in two phases. During Phase One from October 23 - November 6, libraries should review the test cases that you identified, perform a general review of your data, and report any problems found to CARLI as soon as possible. Please leave any data and configuration settings exactly how they have migrated. If something looks wrong, Ex Libris will need to be able to replicate the exact problem and look at the examples provided.
In Phase One, all library staff who will access Alma to work on data review and testing will use a single set of credentials to log in to Alma. These credentials were provided to the Alma Primo VE Contact on October 23 via a letter in Box.
After two weeks of strictly data review, on November 6 the CARLI Office will announce that Phase Two has begun and libraries can begin making data and/or configuration changes in your Alma testing environment. At that time, CARLI will provide the Alma Primo VE contact with personalized credentials to log into Alma and further instructions on how to set up other staff credentials in Alma.
Libraries should continue to review data and report problems to CARLI throughout the Alma Test Load period, which will run until early Spring 2020. Primo VE environments will be made available the week of November 11 after indexing is complete.
As you review, it will be helpful to have:
Testing Fulfillment Data Migration to Alma
Testing Resource Management Data Migration to Alma
Testing Acquisitions Data Migration to Alma
Additional resources that may be helpful in your review:
Each I-Share library has established a single point of contact, the Alma/Primo VE Contact, to communicate with CARLI over the course of the project. As staff at your library work through the various examples and test scripts, they should always keep your library’s Contact in the loop. The Alma/Primo VE Contact is responsible for collecting problem reports from your library, and then communicating those problems to CARLI.
CARLI will review reported problems and attempt to replicate what library staff found in Alma. In order to do this, having concrete details is critical, not just about the problem found, but about the data being searched, the path to that data, and the results that library staff were expecting. Library staff should also keep track of the Alma user roles in use for their accounts, as this may affect some results.
When reporting a problem to CARLI, please report as many of the following details as possible:
Report these details to CARLI support. This will establish a CARLI Support ticket that allows all CARLI staff to monitor issues and identify if identical issues are present in other databases.
After reviewing the problem, CARLI staff will report the problem to Ex Libris via their tracking system, SalesForce, with one case filed per problem reported. The Alma/Primo VE Contact will be copied on each case and may review and respond to follow-up requests from CARLI or Ex Libris by email.
Both CARLI staff and Ex Libris staff will likely be responding to several reports at the same time. You may not receive an immediate response about your report.