Overview

For I-Share Libraries:

• In Alma, is there an Integration Profiles (Alma Configuration > General > External Systems > Integration Profiles) configured with an Integration Type of “SAML” that uses a URL through OpenAthens in the “Action” tab?
  • If yes, staff user authentication to Alma and end user authentication in Primo VE is going through Open Athens.  You should see usage in OpenAthens Reporting.
• In Alma, is there an Integration Profiles Alma Configuration > General > External Systems > Integration Profiles) configured with an Integration Type of “Resolver Proxy” that uses a URL through OpenAthens in the “Action” tab?
  • If yes, your library is likely proxying electronic resources through OpenAthens. Check additional details on usage in OpenAthens Reporting.
• In OpenAthens Administration > Reporting, usage by Resource can viewed.
  • For I-Share Libraries, there are separate Resources for Alma (staff logins) and Primo VE (user logins to Primo VE).
  • If your library completed Phase 2 of the OpenAthens implementation, you will see data on other Resources such as EBSCO Information Services, Elsevier, Springer, etc. depending on the resources your library subscribes to and what resources you had EBSCO staff configure for you.

For Non-I-Share Libraries:

• In OpenAthens Administration > Reporting, Usage from by Resource can viewed.
• If your library completed Phase 2 of the OpenAthens implementation, you will see data on other Resources such as EBSCO Information Services, Elsevier, Springer, etc. depending on the resources your library subscribes to and what resources you had EBSCO staff configure for you.

In order to use OpenAthens Reporting, you need to have an Administrator account. How do you know if someone at your library has an account, or if you have an account? If you don’t have an account, how do you get one?

Every library should have at least one OpenAthens Administrator. If you do not know your library's OpenAthens Administrator, CARLI staff can look that person up for you. Contact us at CARLI Support.

If staff formerly working with OpenAthens cannot recall the password, file a support case with EBSCO via https://connect.ebsco.com/s/?language=en_US.  EBSCO will reset password manually and share it with you securely.

If your library's OpenAthens Admin is no longer available, or you do not have an account, you can request a new account from EBSCO Support.

Select it during the SaaS FY25 cycle (open Feb. 22, 2024 - March 29, 2024) in the CARLI E-Resources Selection System! As with all selections made, these commitments are binding.

Your Library needs to configure a different authentication solution.

• Many campuses support single sign-on like SAML directly.
• I-Share libraries will need to set up new integration profile in Alma for your new solution.
• Please contact CARLI Support with any questions.

Your Library needs to configure a different proxying solution.

• I-Share libraries will need to set up new integration profile in Alma for your new resolver proxy solution.  
• Your library should update any proxy or link resolver settings with e-resource vendors such as EBSCOhost, ProQuest, JSTOR, etc.
• Please contact CARLI Support with any questions.